Reporting

Call Reporting allows you a clear view of business activities. Reports can be generated based on performance reviews, targets and quotas, employee productivity. They can also be used to monitor ROI (Return on Investment).

We utilise the CDR reporting system that enables users to generate their own reports. Enhanced reports can also be created upon request.

CDR stands for Call Detail Records, and can contain information such as call origin, call destination, date and time, connection time and duration.