Sugar Enterprise

Sugar Enterprise is a full-featured CRM suite that combines industry-leading features with the most modern CRM platform architecture.

Sugar Enterprise allows large companies to collaborate across extended teams, publish and manage CRM functionality to customers and partners, and receive the administration and support services expected of mission-critical applications.

Sugar Enterprise

A Full-featured CRM Platform designed for the enterprise businesses.

Sales, Marketing and Customer Service Automation
  • Lead, opportunity, and account management
  • Campaign management, email marketing
  • Case management and incident tracking
  • Advanced dashboards
Advanced Features
  • Activity stream support for custom modules
  • Reporting
  • Sales forecasting
  • Quotes
  • Product catalog
  • Contracts
  • Line-item opportunity management and forecasting
Administration
  • Access controls
  • Advanced security
  • Data quality controls
  • Sugar Studio for easy configuration
  • Sugar Logic and Module Builder for easy customisation
  • User, role, and team management
  • Workflow automation
Social CRM and Collaboration
  • Activity Streams
  • Cisco WebEx Meeting Center integration
  • Citrix Online GoToMeeting integration
  • Twitter connector
  • Gmail and Google Docs integration
  • LotusLive integration
  • Sugar Plug-in for IBM Lotus Notes
  • Sugar Plug-in for Microsoft Outlook, Word, and Excel
Enterprise-Class Functionality
  • Customer Self-Service Portal
  • Advanced SQL reporting
  • Offline client synchronisation
  • MySQL, Oracle 10g, Oracle 11g and IBM DB2