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UK-based SugarCRM Support

Our team of Sugar experts are accessible via phone and email from Monday to Friday. On a support contact with us, we fix technical issues and bugs on your Sugar system.

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fixes and technical support

UK's Leading Helpdesk

Report system issues to our relaible helpdesk, operated by our in-house SugarCRM experts. Once you’re on our support contract with us, you’re able to create a ticket any time you need!

All-day support

Our helpdesk operates from 7:30 to 18:00 Monday to Friday. 

Bug fixes and system issues

Our team operates by a priority system, managing fixes based on urgency, depending on the issue.

Phone operators

Sometimes solving a case is quicker over the phone! We pride ourselves on picking up the phone and chatting to our customers as much as we can.

Start a Support Contract
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ongoing support

Enhanced End User Support

Need continuous assistance with your Sugar system? Our brand new offering, enhanced end user support, was made for valued Sugar users who require some extra help.

How-To's and Demos

Whatever you want to learn, our friendly support team will help you make the most out of Sugar.

Expert Knowledge

Enjoy industry-leading, expert support from one of SugarCRM's Elite Partners.

Monthly
Yearly

Enhanced End User Support

£ 115 / monthly / per user
£ 1380 1200 / yearly / per user
  • A more advanced version of SugarCRM support
  • Ask us any question at any time, and we'll show you the way
  • Choose between a monthly or yearly plan
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NEW
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Request SugarCRM Support

Fill out the form below and our SugarCRM support team will be in touch shortly. If you're already on a support contract with us, please submit a ticket here.

Our Sugar Support Reviews

Don't take our word for it! Read reviews from our regular support and helpdesk customers.

“Another 5-star performance! It’s like enable have a magic wand for resolving issues”.
CSAT Review
“Really friendly, fixed the issue that had been bothering me for over a week almost immediately!”
CSAT Review
“A reporting problem was correctly identified and resolved within 24 hours”.
CSAT Review
“Quick, accurate and coordinated resolution”.
CSAT Review
“Upgrade and refresh handled promptly”.
CSAT Review
"The support is efficient and I generally always have fast responses, and a very good follow-up of the problem".
CSAT Review
“Always fast, perfect and professional support".
CSAT Review
“Very helpful, sorted my issue very quickly”.
CSAT Review
“Nicely worded emails which felt personal rather than an automated email”.
CSAT Review