Industry: Automotive/ Technology
JIRA: An issue and project tracking software solution, Sage Accounts: An accounts system generating invoices and credit notes allowing Sugar users to see balances and customers on Stop, VoIP: Integrated telephone system to allow for click to dial and screen pop.
ACT! contacts database
Google: Adwords and Remarketing, Drupal: lead acquisition via website, DCStorm: Multi-channel tracking, software, records website touchpoints by user, DocuSign: electronic signature functionality, Xero: invoicing, Eway: online payment gateway
Sugar Community Edition
Zendesk: Customer service ticketing software solution, Facebook and Twitter: The Facebook and Twitter integrations enable staff to identify possible leads by tracking the social activity of clients and prospects, PureResponse email system: Allows it to send billions of messages and track the effectiveness and response of each.
Industry: Financial Services
SAP: Customer master database that interfaces with Sugar (Accounts, Contacts and Opportunities), MailChimp: Targeted email campaigns, Sofon: Configure, price, quote, IBM Notes: Plugin for corporate email/calendar/contacts, Miller Heiman Sales Access Manager: Tracking sales strategies
10 year old homegrown financial system
Activiti: Business Process Management, Alfresco: Enterprise Content Management; houses customer documentation, such as identification and financials, needed to evaluate the credit application, Drools: Business rules management system, Microsoft Dynamics AX: ERP, MuleSoft: Enterprise service bus connecting applications, data and APIs