Development

We specialise in customising off-the-shelf software, to make sure your systems really work for you

We know there are times when applications will not meet your needs. In those instances, we can quickly and efficiently develop add-on modules or applications to meet your specific requirements.

This approach gives you the best of both worlds: the cost advantage of using off-the-shelf software where it mirrors your customer processes, along with the flexibility of having custom applications for those processes where you need them.

Enable specialises in custom software development for small and large businesses alike. Our highly personalised data management solutions are designed to provide you custom applications for the processes that you need to initiate. Our customer relationship management software offers you the cost advantage of utilising off the shelf software in a way that helps you meet the needs of your customers.

Enable has the development staff and experience to assist you in specifying and developing custom applications. We also conduct developer training to bring your in-house development staff up to speed on the products we support.

 

Seamless Data Migration

What use is a system without any data? We understand that your data is your most valuable asset, ensuring that it is handled with the utmost care at all stages of the migration process. We take the time to understand your organisation, its systems, and how you use them to support and store data.

How do we do it?

No matter the size or budget of your migration, we follow these steps;

  1. Data Back-Ups - Your data is backed up and exported to a secure server before we make any changes
  2. Analysis of Data - The data is fully analysed, noting any customisations we will need to make to ensure an accurate and successful migration
  3. Migration Plan - This analysis will give us the basis for how we will migrate your data - no two operations are the same
  4. Sample Upload 1 - We take a small sample, perhaps 50-100 records, and put them into a system. We verify the success of this by running different reports and scripts. 
  5. Sample Upload 2 - When this has completed, we repeat the process with a full load of your data
  6. Accuracy Verification - Once everything is in place, we run even more reports testing and verifying the accuracy of the transition

Customisations

Our in-house team of experienced developers work closely with our project managers, offering code level customisations, custom modules, custom workflows and developments to your system that are robust and upgrade safe, whilst maintaining a focus on the end user.

Users get powerful and appropriate functionality they'll actually want to use, driving higher adoption and greater business insights.

Our development team follow the Agile software development protocol. With adaptive planning, evolutionary development, early delivery, and continual development throughout, this methodology also encourages rapid and flexible response times to change requests.

All work carried out is subject to the same rigorous unit testing, using both Jenkins servers and auto unit testing methods.

We commit all of our changes to a development branch of the application, and the code is both review and tested before deployment to the master branch. This enables a roll-back of the code to always be possible, as we back-up our development environments on a regular schedule.

We also utilise GitLab for continuous integration to ensure smooth deployments and to minimise system outages.

 

Implementations

Going through a CRM Implementation without help can be a painful and frustrating process. However, you can’t just buy a new CRM platform, hit the switch and be on your way to better business relationships and more revenue. In reality, it’s a much more complicated process with hurdles and pitfalls that must be navigated. That's where we can help! We have completed over 1000 successful implementations to date, and have developed comprehensive processes in order make the journey as smooth a possible, so you can focus on defining your vision.

A typical implementation;

  • Discovery Day
  • Design
  • Construction
  • Customisation
  • User Acceptance Testing (UAT)
  • Training
  • Go Live

Process Design

Enable has extensive experience working with a wide variety of businesses in sectors as diverse as Transport, Manufacturing, Services, Technology and Non-profit. Over the years, we have learnt what works and what doesn't and use those insights to customise your process to efficiently meet your needs.

Typical processes effectively handled by our powerful applications are:

  • Lead Generation
  • Lead Processing and Management
  • Literature Fulfillment
  • Customer Profiling
  • Sales Activity Reporting
  • Proposal and Quote Generation
  • Sales Forecasting
  • Territory Realignment
  • Customer Service and Help Desk