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SugarVoice
The Complete Package
SugarVoice seamlessly integrates with your SugarCRM system. Make and receive calls directly within the CRM or while on the go, ensuring uninterrupted connectivity and efficiency at great prices.
![Graphic representing the call manager pop-up](https://www.enable.services/wp-content/uploads/2024/06/Call-Manager.png)
View your calls
See calls and add notes in real time with Call Manager
![Graphic showing the call recording aspect of enableVoice in SugarCRM](https://www.enable.services/wp-content/uploads/2024/06/Call-Manager-2.png)
Store records
Calls automatically create a Sugar record
![Graphic showing the call recording aspect of enableVoice in SugarCRM](https://www.enable.services/wp-content/uploads/2024/06/Call-Manager-3.png)
Extra capabilities
On demand call recordings and click to dial within Sugar
Everything's included
SugarVoice
Access to everything including our custom integration to SugarCRM. Minimum 5 users.
- Voicemail Box for Every User
- Handset Available
- Softphone (Desktop and Mobile Use)
- Voicemail to Email
- Online Chat
- Free UK Mobile and Landline Calls
- Call Recording
- Internal Screen Share
- Internal Video Call
- SugarCRM Call Manager
Interested? contact us
Connect your CRM and phones today
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SugarVoice FAQs
Yes you can! You can use both your smartphone via an app or a physical handset/ desk phone.
Yes. Not only are our VoIP telephone lines secure, we also record every call meaning you can securely review customer information to proceed with payment.
Although you can view and listen back to any of your calls at any time on SugarCRM, the calls are stored on a separate server. This provides you with that extra level of security when handling customer information, whilst making it simple and easy to view what you need to, when you need to.
The integration doesn’t take long at all to set up, meaning you’ll be able to get right back to work once you make the switch. enable provide you with tailored support throughout the entire process meaning you won’t feel just left to it at any point.
As part of our onboarding process, we will ensure every user is happy and confident when using their new phone system. We offer initial starting training and ongoing support for your entire team, meaning nobody is left in the dark.
No. Group permissions mean that it is standard that only SugarCRM admins can view and listen back to calls. You can create permission groups to only those who you want to be able to view this information.